At fly99, your privacy is more than a legal obligation — it is a trust we take to heart. We are committed to ensuring that every piece of personal information you share with us is protected to the highest security standards.
Our Commitment
All data transmitted between your device and fly99's servers is protected by industry-grade 256-bit SSL encryption — the same security standard used by leading financial institutions.
Fly99 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your consent.
Fly99's identity verification (KYC) process uses a secure, encrypted system. Documents you submit are stored with multi-layered protection and can only be accessed by authorised personnel.
Your personal data is stored on servers protected by multi-layer firewalls, intrusion detection systems and round-the-clock security monitoring.
As a fly99 member, you have the full right to access, correct, and request deletion of your personal data at any time through our support team.
The fly99 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international privacy standards to ensure your rights are fully upheld.
Fly99 ("we", "Platform" or "fly99") values the privacy of every member who uses our services. This Privacy Policy is established to give you a clear and transparent understanding of how we handle your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We believe your trust is our most valuable asset. That is why we are committed to ensuring your personal data is handled responsibly, stored securely and never misused under any circumstances. Every time you register, log in or carry out a transaction on fly99, you can be confident your information is in safe hands.
This Privacy Policy applies to all fly99 platform users, including website visitors, registered members and fly99 mobile app users. If you have any privacy-related enquiries, our team is always ready to help.
Fly99 collects your personal data through several means depending on how you interact with our platform. Below are the categories of data we collect:
The personal data we collect is used for the following purposes:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Member account management | Registration information, KYC | Contract fulfilment |
| Processing of financial transactions | Financial information, KYC | Contract fulfilment |
| Fraud prevention & security | Usage data, IP, KYC | Legitimate interests |
| Customer support | Communications, account information | Contract fulfilment |
| Platform improvement | Usage data, analytics cookies | Legitimate interests |
| Legal compliance | All data categories | Legal obligation |
| Marketing communications (where permitted) | Email, phone number | Your consent |
Fly99 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, there are specific situations where we may need to share your data with trusted parties:
All third parties working with fly99 are required to comply with strict data protection standards and are not permitted to use your data for any purpose other than what has been agreed upon.
The security of your personal data is fly99's absolute priority. We implement a range of technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration or destruction:
Fly99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some fly99 platform features.
As a fly99 member, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Correct inaccurate or incomplete data.
Request the deletion of your personal data, subject to legal obligations.
Object to the processing of your data for direct marketing purposes.
Receive your data in a machine-readable format.
Request restriction of data processing in certain circumstances.
To exercise any of the above rights, please contact the fly99 support team via live chat. We will process your request within a reasonable timeframe not exceeding 30 calendar days.
Fly99 retains your personal data for as long as your account is active or as needed to provide services to you. Following account closure, we will retain your data for the period prescribed by Malaysian law (typically 7 years for financial records) before it is securely deleted or anonymised.
Data collected for fraud prevention and AML compliance purposes may be retained for a longer period in accordance with applicable legal requirements. All retained data remains protected by the same security measures described in this Privacy Policy.
The fly99 platform may contain links to third-party websites or services that operate independently of fly99. This Privacy Policy does not apply to those third-party websites or services. fly99 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit.
Fly99 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to members via their registered email or a prominent notice on the fly99 platform at least 14 days before the changes take effect.
Your continued use of the fly99 platform after any changes to the Privacy Policy take effect will be considered your acceptance of the latest version of the policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the fly99 Data Protection Officer through the following channels:
FAQ
You now know fly99's commitment to protecting your personal data. Join over 500,000 Malaysian members enjoying a safe, fair and exciting gaming experience at fly99.